VideoConferencing Insight Newsletter

This News Summary covers news for the 2 weeks to 17 May = 2010 and=20 is published on Wednesday 19 May 2010. The next News Summary = will be=20 published on 2 June 2010.

The lead story is from industry analysts Frost and = Sullivan who=20 say the World Videoconferencing Endpoint Market is poised to = grow=20 rapidly with increasing globalization, mobile workforce = enablement,=20 and much greater use by SMEs; revenues of over $1.25 billion = in 2009=20 will reach $3.13 billion in 2015.

There are 3 Telepresence and HD Videoconferencing User=20 Application Stories: AT&T has installed hundreds of = managed=20 Telepresence rooms for companies globally; The National = Australia=20 Bank (NAB) plans customer-facing Telepresence to speak with = remote=20 financial experts; Officials of Emergency Agencies in 18 = counties in=20 Southwest Missouri rely on a Polycom video network.

There are 5 Telemedicine User Application Stories because = the=20 American Telemedicine Association (ATA) annual meeting was = held this=20 week: The South Carolina Department of Mental Health is = using a=20 Polycom video network to reach rural areas; The UK=92s = leading HIV=20 charity uses managed video conferencing from mvision to link = 18=20 sites; A busy children=92s=92 dental practice serving the = Nashville,=20 Tennessee area links its 4 sites with Appia VC systems; = Polycom=20 donates telemedicine equipment to the National = Intrepid Center=20 of Excellence serving U.S. Military Service Members and=20 Veterans.

New Equipment news is: Vidyo launches = its=20 Telemedicine Solution VidyoHealth=99 over the public = Internet at the=20 ATA Conference; it extends the reach of affordable, quality = health=20 care to remote areas; Marvell launches its Moby MED tablet = reference=20 design TDK at $100 for an always-on medical Tablet offering = 1080p=20 full-HD -- with a view to revolutionising telehealth = care.

Industry News is: Polycom has named Andrew Miller = president and=20 chief executive officer; Andy Miller succeeds Robert Hagerty = who=20 grew Polycom revenues from $37million to $1100 million over = his 13=20 year tenure as CEO.

The regular features of = News in=20 Brief (6 out of 7) are: News from the Channel and Systems=20 Integrators; News from Managed Conferencing Service = Providers; News=20 about Telemedicine and Remote Health Care; News on Webcasts = and=20 Video Streaming; News on Market Metrics and Industry = Reports; News=20 on Videoconferencing Peripherals and Components.

The List of Industry Events looks 6 months ahead: Next up = are=20 InfoComm 2010 from 5 to 11 June 2010 at the Las Vegas = Convention=20 Center in Las Vegas and IMTC SuperOp! 2010 from 14 to 18 = June =20 2010 at Jesi, Italy hosted by IMTC, RADVISION Italy and=20 Aethra.net.

New Article=20

Frost & Sullivan say = the World=20 Videoconferencing Endpoint Market is poised to grow rapidly = with=20 increasing globalization, mobile workforce enablement, and = much=20 greater use by SMEs

11 May 2010. Frost & Sullivan = estimates the=20 World Videoconferencing Endpoint Market=92s revenues of over = $1.25=20 billion in 2009 and will reach $3.13 billion in 2015.

They think the market is poised to gather steam with = increasing=20 globalization, mobile workforce enablement, and the expected = greenfield deployments among small- and medium-sized = businesses=20 (SMBs), an area that is currently underpenetrated.

Frost & Sullivan Principal Analyst Roopam Jain = commented:=20 "While the market did not grow in terms of actual revenues, = 2009 was=20 a momentous year for the heightening of awareness and = mindshare for=20 videoconferencing in enterprise communications. Cisco's = acquisition=20 of TANDBERG and Logitech's acquisition of LifeSize brought = video=20 into the spotlight and further into the mainstream = enterprise=20 communications market."

The effect of the economic slowdown has been a = double-edged=20 sword. On the one hand, economic troubles have bought cost = saving=20 technologies like videoconferencing to the forefront and has = helped=20 companies cut travel and facilities costs to support a more = virtual=20 workplace. On the other hand, a majority of companies have = hunkered=20 down and slashed IT budgets to avoid new investments during=20 financial crises. With the latter having a stronger impact, = the=20 global videoconferencing endpoint market saw a small decline = in=20 revenues in 2009. The year 2010 is of cautious optimism for = both=20 customers and vendors.

The upheavals in the competitive landscape have also = forced some=20 customers to take a wait-and-see approach when it comes to = choosing=20 their video vendor. A significant development impacting = market=20 dynamics is the increased emphasis on interoperability and = the=20 emergence of Telepresence (TP) as a distinct segment, but = one that=20 still needs to work within the corporate visual = collaboration=20 product spectrum. Customers are now becoming increasingly = aware that=20 Telepresence is capable of delivering greater ROI when = connecting to=20 the rest of the video investments and the larger enterprise=20 communication infrastructure.

End users are demanding that their Telepresence solutions = not=20 only operate seamlessly with their existing video and other=20 enterprise communications systems, but also communicate with = other=20 visual solutions beyond the corporate boundaries. = Interoperability=20 between the different video solutions is vital for the = uptake of=20 video. Where there is no direct interoperability, the market = does=20 offer interim gateway-type solutions to solve the = interoperability=20 problem today. However, deploying many of these point = products=20 increases the total cost of ownership and is not very = efficient. As=20 vendors work on resolving the different interoperability = challenges=20 natively, customers will be more convinced about the ROI of = their=20 end-to-end video investment.

As customers look past the hype surrounding Telepresence = and=20 consider large-scale deployments of different forms of = visual=20 communication products, vendors must make renewed efforts to = educate=20 customers on the benefits of video and the product choices=20 available. The need for ad-hoc communication and = collaboration is=20 revving up the attraction quotient for videoconferencing. = Vendors=20 must identify geographic regions, verticals, and niche = markets in=20 which these drivers are playing a critical role to increase = their=20 market share.

Roopam Jain noted that: "A large portion of the $787 = billion=20 stimulus package has been earmarked for technology = initiatives and=20 investments, especially within the public sector, education = and=20 health care industries, all of which are becoming avid video = users.=20 Vendors will need to revisit their channel partner = strategies in=20 these verticals in order to take advantage of the impending=20 adoption."

World Videoconferencing Endpoint Markets (Report N71B) is = part of=20 the Conferencing & Collaboration Growth Partnership = Services=20 program. If you are interested in more information on this = study,=20 please send an email to Jake Wengroff, Corporate = Communications, at:=20 jake.wengroff@frost.com,
with your = full name,=20 company name, title, telephone number, company email = address,=20 company website, city, state and country.

New Article=20

AT&T has installed = hundreds of=20 managed Telepresence rooms for companies globally and = migrated=20 two-thirds of its large business customers to IP-based = networks in=20 the last 12 months

18 May 2010. Ron Spears, AT&T = Business=20 Solutions (ABS) President and CEO said that over the past 12 = months,=20 AT&T has installed hundreds of managed Telepresence = rooms for=20 companies globally, migrated two-thirds of its large = business=20 customers to IP-based networks, doubled its unified = communications=20 business, and increased its sales of network-based firewalls = by 46=20 percent.

He was addressing more than 70 global industry analysts = during a=20 two-day conference hosted at AT&T's world-renowned = Network=20 Operations Center in Bedminster, N.J.. He showed how = companies of=20 all sizes are accelerating their use of IP networks, cloud = and=20 mobility services to help them rethink and transform the way = they=20 govern and conduct their business,

The company also announced it is creating a new business = within=20 ABS to accelerate the delivery of advanced mobile enterprise = applications and solutions to businesses and organizations = of all=20 sizes, both nationally and globally.

AT&T Business Solutions is managing nearly 4 million = more=20 mobile subscribers compared to a year ago. Today, more than = half of=20 AT&T's corporate mobile subscribers are using integrated = devices, and 1 out of every 2 new AT&T business = subscribers=20 activate on a smartphone.

Integrated device sales, in turn, are fueling the = expansion of=20 mobile applications used by companies across an array of = industries=20 in the retail, finance, healthcare, hospitality and = manufacturing=20 sectors. Moreover the number of enterprises deploying = AT&T=20 mobile applications has more than doubled to over 2,500 = companies in=20 various sectors.

"In spite of a pressured economy =96 or in some = instances, because=20 of it =96 companies large and small are transforming their = businesses=20 by adopting network-based and mobility services and = solutions that=20 are dramatically increasing their efficiency and = productivity," said=20 Spears.

Earlier this year, AT&T said that it plans to invest=20 approximately $1 billion in 2010 to help scale the delivery = of=20 applications, mobility and cloud services for global = companies, to=20 expand small business services within the United States and = to=20 continue extending its network globally. Delivering on this = plan, at=20 the conference AT&T said that it is among many = goals:

(1) Expanding its AT&T Telepresence Solution global = footprint=20 to a total of 75 countries, which represents a doubling of = the=20 number of countries served. More than 100 companies and=20 organizations worldwide now have access to the AT&T = Business=20 Exchange and can connect to one another via more than 1,100=20 Telepresence endpoints worldwide.

(2) Additionally, AT&T Telepresence Solution customer = Marriott International Inc. today announced that its GoThere = Virtual=20 Meetings public telepresence rooms are available at the New = York=20 Marriott East Side Hotel, the Bethesda North Marriott Hotel, = the JW=20 Marriott San Francisco Union Square, Renaissance Washington, = DC=20 Downtown Hotel, and the Dallas/Fort Worth Airport = Marriott.

(3) Helping qualified global enterprise customers = simplify their=20 mobile environment with custom mobile management services. = AT&T=20 Global Mobile Management Services will support a customer's = mobile=20 service management needs through multi-carrier management,=20 standardized operations and consolidated reporting.

AT&T also highlighted two significant customer wins = announced=20 today.

A three-year, $90 million deal with Shell to provide an=20 enterprise-wide unified communications service (UC) to = support=20 Shell's 150,000 users in more than 90 countries. The = solution=20 is the largest UC technology deployment to date by AT&T = for a=20 single business customer.

Blizzard Entertainment has awarded AT&T a = multimillion dollar=20 deal to serve as a hosting provider for the company in North = America=20 and to supply hosting and content distribution services, as = well as=20 voice and data services for its global call centers.

In addition, executives from two AT&T customer = companies =96=20 Coca Cola Enterprises and Interceptor =96 were on hand to = highlight=20 solutions developed with AT&T.

New Article=20

The National Australia = Bank (NAB)=20 plans customer-facing Telepresence and 40-inch = videoconferencing=20 systems from TANDBERG in branches to extend its = Collaborative=20 Workspace Program

7 May 2010. The National Australia Bank = (NAB)=20 may extend an internal communications overhaul to its = customers by=20 introducing Telepresence and 40-inch videoconferencing = systems in=20 various branches according to this report by Liz Tay in IT = News for=20 Australian Business.

NAB's wholesale CTO Thor Essman revealed conceptual = plans=20 to deploy customer-facing videoconferencing devices at a = TANDBERG=20 customer conference in Sydney recently.

While plans were far from being concrete, Essman said, = the=20 devices could facilitate NAB's wholesale business by letting = customers speak with experts at other branches in real = time.

The project would extend NAB's Collaborative Workspace = Program=20 (CWP), a communications overhaul spanning two-and-a-half = years that=20 has already saved the bank more than six digits of = Austra;ian=20 dollars.

Under the CWP, NAB abandoned its ageing IBM Lotus Notes = system=20 for a unified communications suite comprising video = conferencing,=20 instant messaging, presence and mobile functionality.

Essman described a cultural transformation from = inefficient,=20 "black text on a white page" communications to ad-hoc, on = demand=20 meetings with colleagues around the globe.

"It wasn't a technology project; it was mostly about = culture," he=20 said about the CWP. "We had a culture of 'you must be = face-to-face=20 to do business', and when you have a global business, that's = a ton=20 of travel," he said.

Since the CWP was deployed, NAB employees have had 16,247 = live=20 meetings, compared with 26,611 two-party video conferences, = 10,512=20 multi-party video conferences, and 2,837,726 instant = messages.

Half of NAB's Australian internal meetings, and one third = of its=20 global meetings, were now conducted virtually, Essman said,=20 resulting in a 40 percent reduction in travel.

And while efficiency was the bank's primary concern, the = CWP also=20 yielded cost savings, boosted its green credentials, and = gave=20 employees more flexible working conditions.

"As the CTO of NAB wholesale, I work one day a week from = home,"=20 Essman said. "I eat my own dog food. Not only do we = encourage=20 teleworking - we've nearly mandated it."

Going forward, NAB planned to integrate its TANDBERG=20 videoconferencing solutions with its Microsoft Office = Communications=20 Server (OCS) and Exchange.

It also planned to integrate its Cisco VOIP system with = OCS, and=20 establish secure external access to the network for = customers and=20 partners.

Telepresence facilities were also being considered for = NAB's=20 large and remote offices, and smaller, 40-inch = videoconferencing=20 setups for various branches.

Essman said any new technology would have to be = introduced so=20 that usage felt natural and reliable - "like flicking a = light=20 switch".

Source: IT News for Australian Business

New Article=20

Officials of Emergency = Agencies in=20 18 countes in Southwest Missouri rely on an extensive video=20 communications network from Polycom to respond to = Emergencies from=20 Ice Storms to Terrorist Attacks

=20

12 May 2010. Officials within an = 18-county=20 network of emergency management agencies in southwest = Missouri are=20 saving lives and property by determining the most effective = response=20 and recovery plans for any type of emergency=97from an ice = storm or=20 flood to a terrorist attack. They are using a video = communications=20 infrastructure from Polycom.

The video communications network extends across a region = that=20 includes Springfield, Missouri=92s third largest city, as = well as the=20 popular Branson tourist area and several counties that share = borders=20 with Kansas, Oklahoma and Arkansas.

Real-time collaboration between these counties before, = during,=20 and after a disaster can be a matter of life or death, so = enhancing=20 the quality and speed of collaboration is an ongoing = priority for=20 the emergency management agencies. That=92s why officials in = the=20 region recently deployed Polycom Telepresence and video=20 collaboration solutions.

Ty Davisson, training and exercise specialist for = Missouri=92s=20 Springfield-Greene County Office of Emergency Management = (OEM),=20 coordinated the investment in Polycom solutions with funding = from=20 the Southwest Missouri Regional Homeland Security Oversight=20 Committee (RHSOC). He said: =93Emergency response is a = collaborative=20 effort. Video conferencing enables multiple people, wherever = they=20 are, to come together on the same page. That=92s crucial in = a=20 disaster.=94

RHSOC set out with the goal of equipping all counties at = once.=20 There were 18 different counties to get up and running, = working with=20 each of their IT departments and firewalls. We were = impressed with=20 Polycom=92s ability to deliver a complete end-to-end, = cost-effective=20 solution for the entire roll out. The service we received = from=20 Polycom was phenomenal.=94

Agency offices are equipped with Polycom=AE HDX=AE 4000 = personal=20 Telepresence and Polycom HDX 9004 room Telepresence = solutions. For=20 access to video communications from home or from the field,=20 emergency workers use Polycom=92s PC-based video software = application.=20 The Polycom RMX=AE 2000 multipoint conference platform = supports=20 multi-party calls, and the Polycom Converged Management = Application=99=20 (CMA=99) 4000 solution centrally manages the entire video=20 collaboration network.

In the past, a lot of meetings would be postponed, or = would take=20 months to schedule because of the time commitment required = to=20 attend. For instance, an in-person meeting of = representatives from=20 throughout the region once required a round trip of up to = four=20 hours. With several representatives from each county in = attendance,=20 the impact on productivity was significant.

Now, meetings happen more easily, especially between = agencies.=20 =93The video conferencing network ties us together = seamlessly as one=20 agency,=94 said Ty Davisson. =93You just step out of your = office, have=20 your meeting over video, step back in and you=92re back to = work. It=92s=20 saving us time and money.=94 And the ability to meet = face-to-face over=20 video makes for more productive meetings, he added.

To enable connections with outside organizations critical = to its=20 mission, the Springfield-Greene County OEM has implemented a = Polycom=20 Video Border Proxy=99 (VBP) firewall traversal solution. And = the=20 Polycom RSS=99 2000 solution provides on-demand recording, = streaming,=20 and archiving of captured video conferences and content.

For example, using the Polycom VBP firewall traversal = solution,=20 agencies can easily connect with FEMA, the Red Cross, and = the=20 National Weather Service over video. Not only does this = enable=20 improved collaboration locally, but it=92s more convenient = and=20 efficient for these federal and national agencies to = communicate=20 with all counties in southwestern Missouri simultaneously,=20 particularly in a time of crisis.

In addition, the agency=92s mobile communications vehicle = has been=20 equipped with Polycom HD video systems that transmit a live = feed=20 directly to the emergency operations center from the = vehicle=92s=20 60-foot pan-tilt-zoom camera. =93Whether we=92re covering a = disaster or=20 an event, we now have real-time video footage of what is = happening=20 on the scene,=94 said Ty Davisson.

With plans to broaden use of their network, the agencies = intend=20 to rely even more on Polycom and its Professional Services=20 organization. =93The service we received from Polycom was = phenomenal,=94=20 said Ty Davisson. =93In the end, having all of the sites = tied together=20 has given us all the benefits we had hoped = for.=94

New Article=20

The South Carolina = Department of=20 Mental Health (DMH) is delivering timely, high-quality = mental=20 healthcare to remote emergency departments (EDs) in rural = areas=20 statewide using a Polycom video network

=20

17 May 2010. The South Carolina = Department of=20 Mental Health (DMH) is delivering timely, high-quality = mental=20 healthcare to remote emergency departments (EDs) statewide = using a=20 video communications network powered by Polycom equipment. = The DMH=92s=20 video network allows patients to have immediate access to = the=20 state=92s psychiatric network and, at the same time, = significantly=20 reduces costs for hospitals.

The project is currently in 16 hospital EDs in South = Carolina and=20 will eventually equip all 65 EDs in the state. The South = Carolina=20 Department of Mental Health serves approximately 100,000 = citizens=20 with mental illnesses, including 33,000 children and = adolescents

The agency has deployed 16 High-Definition Polycom=AE = Practitioner=20 Cart=99 HDX=99systems, which are mobile and can be moved to = the area in=20 the ED where the patient is waiting, instead of moving the = patient.=20 The Polycom Converged Management Application=99 (CMA) = centrally=20 manages and deploys the agency=92s visual communication = solution. The=20 CMA Desktop video collaboration software client is used by = the=20 psychiatrists employed in the program to connect from a = variety of=20 remote locations.

For multipoint calls, DMH has deployed the Polycom RMX=AE = 2000=20 real-time media conference platform, enabling all of the=20 video-equipped hospitals to connect for training. The = Polycom RSS=99=20 2000, an on-demand recording, streaming, and archiving = solution, was=20 implemented for instruction and training.

The DMH telepsychiatry solution has improved access to = emergency=20 psychiatric assessment for patients in hard-to-reach, rural = areas.=20 It also facilitates a more rapid and sustained recovery for = the=20 patients assessed. The DMH initially anticipated that it = would=20 provide 2,000-plus consults each year when it had deployed = video=20 conferencing systems in 45 to 55 of its targeted EDs. = However, with=20 only 16 systems deployed, it has far exceeded that number, = providing=20 more than 2,000 consults to date.

The telepsychiatry network is also providing significant = travel=20 and related cost savings for the state of South Carolina. = The rate=20 of in-patient emergency department admissions is also = decreasing. A=20 typical mental health emergency department admittance = results in a=20 five-to-six day hospital stay at a cost of $2,000 per day, = or=20 $10,000 to $12,000 over the length of the stay. = Participating=20 hospitals report a drop in length of stay from an average of = six=20 days to just over three days, cutting the total cost nearly = in half.=20

Participating hospitals also report consistently positive = results, including:

- A 55-percent drop in the average length of stay for = patients in=20 a behavioral crisis
- Savings in excess of $100,000 in = the first=20 six months of telepsychiatry participation
- The direct=20 discharge of 40 percent more ED mental health patients = following=20 telepsychiatry consultations.

Ed Spencer, director of the DMH Telepsychiatry Program, = said:=20 =93Like many states, South Carolina faces an =91urban-rural = dilemma,=92=20 with much of the population of South Carolina living in = rural areas,=20 while the mental health expertise is concentrated in the = urban=20 centers. Add to that a high percentage of citizens with = limited=20 resources, many lacking of health insurance and reliable=20 transportation to an urban hospital, and it can be difficult = for the=20 DMH to reach the patients most in need of care.=94

In the mental health treatment setting, non-verbal = communication=20 is often as or more important than what the patient says. = =93Polycom=20 HD video allows the DMH practitioners to see the smallest = details,=20 which are critical when treating someone with, for example, = a=20 substance abuse problem,=94 said Brenda Ratliff, MD, program = medical=20 director. =93The physician can zoom in and clearly examine = the=20 patient=92s pupils to determine whether the person may be = under the=20 influence of drugs or has had a true psychotic = episode.=94

The DMH Telepsychiatry Consultation Program, the result = of DMH=20 leadership securing a grant for the program from The Duke = Endowment,=20 was created to address the state=92s mental health care = delivery=20 challenges.

New Article=20

The UK=92s leading HIV = and sexual=20 health charity uses managed video conferencing from mvision = to=20 reduce business travel, deliver training and enhance = collaboration=20 between regional offices

=20

18 May 2010. Terrence Higgins = Trust, a=20 leading HIV and sexual health charity in the UK, has = deployed the=20 managed video conferencing service from mvisionand realised = a=20 reduction in business travel as well as enhanced = collaboration=20 between its 18 national offices and NHS co-locations.

Terrence Higgins Trust is the UK=92s largest HIV and = sexual health=20 charity with centres across England, Scotland and Wales.The = Trust is=20 also using its video conferencing solution to deliver new = government=20 information governance and health and safety training to = staff and=20 volunteers across the UK. The Trust campaigns for a world = where=20 people with HIV live healthy lives, free from prejudice and=20 discrimination and it promote good sexual health as a right = and=20 reality for all. Terrence Higgins Trust relies on donations = to=20 deliver a wide range of services.

Phil Williamson, ICT & Programme Management Director = at=20 Terrence Higgins Trust explained, =93With numerous locations = across=20 Britain, and with the NHS outsourcing more and more = contracts to us,=20 we really needed a tool to bring co-workers together more = often and=20 with greater ease. And video conferencing has done just = that. We now=20 have more meetings, that are shorter and more focused. = We=92re=20 definitely a leaner organisation now. We can act much = quicker and=20 we=92re far more agile when it comes to = decision-making.=94

Terrence Higgins Trust turned to mvision who recommended = and=20 installed Cisco-TANDBERG desktop units across 18 of the = charity=92s=20 offices, all connected to the mvision dedicated network. = This=20 enables video conferencing to be run completely = independently of the=20 main IT network at Terrence Higgins Trust, using separate = bandwidth=20 and connectivity.

Using a managed service has not only eliminated the = technical=20 hurdles commonplace with video conferencing, but allows the = users to=20 get help at the touch of a button. The cost is operational = rather=20 than a capital expense, so it is also easier for Williamson = to=20 predict, manage and justify on the balance sheet too. It = also meant=20 that a quick deployment was possible; just two months from = decision=20 to going live.

Terry Dwyer, Managing Director at mvision added, = =93According to=20 Terrence Higgins Trust, the main business value is in the=20 application of their video conferencing systems. It = accelerates the=20 way it does business. The finance teams for example use it = for=20 budgeting meetings and can view spreadsheets on-screen and=20 collaborate with them in real-time,=94 continued Dwyer. = =93Its=20 fundraising efforts are also greatly impacted by being able = to meet=20 with supply chain partners such as leading clothing company, = Levi=92s,=20 who are a major donor.=94

Business travel has been reduced too. Replacing = many of the=20 regular journeys between Glasgow, Aberdeen and Inverness = with video=20 conferencing the Director of Services in Scotland at = Terrence=20 Higgins Trust has reduced the amount of time she spends on = the road=20 by around two thirds.

Almost half of the 400-strong team at the Charity = are now=20 regular users of the managed video conferencing service; and = demand=20 continues to grow. Over the coming months, Terrence Higgins = Trust=20 plans to deploy a Cisco-TANDBERG Content Server for the = chief=20 executive to record messages and sessions for the entire = team and=20 international partners to view on-demand.

New Article=20

A busy childrens=92 = dental practice=20 serving the Nashville, Tennessee area deploys Appia video=20 communication sytems to improve collaboration and training=20 opportunites between its four offices

12 May 2010. Snodgrass-King = Pediatric=20 Dental Associates is a dental practice serving the = Nashville,=20 Tennessee area. It provides pediatric, cosmetic, orthodontic = and=20 general dentistry from four locations in Davidson County, = including=20 Cool Springs, Spring Hill, Hermitage and Murfreesboro.

This growing dental practice has four busy locations = spread up to=20 40 miles apart. It was getting harder to communicate = efficiently and=20 effectively between offices. Everyone agreed that regular = meetings=20 between offices were useful and necessary, but it was = increasingly=20 difficult to coordinate, schedule and attend any=20 meetings.

The answer proved to be Appia Video=20 Communication (AVC), a flexible video platform designed to = make=20 secure, business-quality video communication affordable and = easy to=20 use. Beyond office meetings, Snodgrass-King found that AVC's = built-in collaboration tools opened up additional = opportunities to=20 streamline trainings, supplier demos, and consultations = between=20 doctors.

"Everybody likes that AVC is easy to = use, and=20 we like the quality of the audio and video," said Melody = Snodgrass,=20 owner and operations manager of Snodgrass-King. "But most=20 importantly, we're enjoying the more efficient use of our = time."

Victor von Schlegell, Appia's president told=20 us:"Snodgrass-King needed to bring everyone together in a = way that=20 suited the on-demand nature of a bustling dental practice. = That=20 meant giving staff the ability to meet and collaborate = whenever they=20 needed, without spending unproductive time traveling to and = from=20 other offices."

Headquartered in Traverse City, Michigan, Appia serves = markets=20 nationwide, with operations in Boston, Chicago, Detroit, = Houston,=20 Indianapolis, Los Angeles, New York, Philadelphia, San = Francisco and=20 St. Louis.

The entire case study can be read = and=20 downloaded at:
http://www.appiaservices.com/pages/news/casestudies/.&n= bsp;=20

New Article=20

Polycom has made an = in-kind=20 telemedicine solution donation worth $0.5 million to the = National=20 Intrepid Center of Excellence to help it provide the best = care for=20 U.S. Military Service Members and Veterans

17 May 2010. Polycom has made an = in-kind=20 telemedicine solution donation to the National Intrepid = Center of=20 Excellence(NICoE). The equipment, valued at approximately = $500,000,=20 will give military medical professionals a powerful new tool = for=20 promoting the resilience, recovery and reintegration of = warriors=20 suffering from psychological health issues and traumatic = brain=20 = injuries. &nbs= p; = ; = &= nbsp; &n= bsp; &nb= sp; &nbs= p;=20

The 72,000-square-foot NICoE facility, which opens later = this=20 year (2010), will be dedicated to research, assessment and = treatment=20 of military service members and veterans suffering from = traumatic=20 brain injury (TBI) and psychological health issues. Ideally = situated=20 on the Navy Bethesda campus, this facility will be adjacent = to the=20 new Walter Reed National Military Medical Center, with close = access=20 to the Uniformed Services University, the National = Institutes of=20 Health, the Veterans Health Administration and the Metro=20 transportation system.

The National Intrepid Center of Excellence (NICoE) = concept=20 features a holistic approach led by a skilled = interdisciplinary team=20 to harness the latest advances in science, therapy, = telemedicine,=20 education, research technology while providing compassionate = family-centered care for Warriors and their loved ones = throughout=20 the recovery process.

The NICoE will consist of a Data Immersive Visualization=20 Environment (DIVE), an auditorium, a classroom and three = intake and=20 evaluation suites. Polycom=92s video conferencing = infrastructure will=20 be at the heart of the NICoE network. It will enable NICoE = to be the=20 hub to a world-class network of researchers and providers = seeking=20 and sharing vital information to be used for training and = educating=20 clinical providers, first responders, other Warriors, and = family=20 members. It can also be used for bringing together decision = makers=20 to recommend policy changes based on insights derived from = clinical,=20 educational and research activities.

Polycom is equipping the NICoE as follows:

ThePolycom=AE HDX=AE 9000 Series will be integrated in = the DIVE and=20 Auditorium. The DIVE system will be used enable medical=20 professionals to conduct telehealth consultations, while=20 interdisciplinary clinical teams can coordinate and develop = the best=20 courses of care for patients. The system in the Auditorium = will=20 support focused workshops, training seminars, symposia and = other=20 events throughout the year with a variety of audience=20 sizes.

The Polycom=AE HDX=AE Media Center 8000 Series systems = will be used=20 in the In-take and Evaluation Suites where incoming patients = are=20 interviewed and evaluated by medical professionals.

Polycom=AE SoundStation=AE IP 7000conference phones will = be used in=20 conference calling suites.

The Polycom=AE RMX=AE 2000multipoint conferencing = platform will=20 facilitate up to 160 video and 800 audio participants on a = single=20 platform for multiparty conferencing.

The Polycom Converged Management Application=99 (CMA=99)=20 5000/4000/Polycom CMA Desktop will ensure seamless operation = of the=20 voice, video and content collaboration network using = centralized=20 scheduling, management, device provisioning, reporting and=20 gatekeeper functionality.

The Polycom Video Border Proxy=99 (VBP=99) 5300-ST = Serieswill remove=20 communication network barriers and allow teams to = collaborate more=20 effectively over video.

The Polycom Video Recording and Streaming Server (RSS=99) = 2000will=20 allow for centralized recording, streaming, and archiving of = multimedia conferences.

The Polycom Video Media Center=99 (VMC=99) 1000, which = will be used=20 to develop on-demand distance learning programs, to extend = the reach=20 of live lectures and/or seminars via Webcasts for = professionals and=20 other audiences, and to fulfill mandates for education or = training.=20

The NICoE donation was made possible through a = partnership=20 between the Polycom Global Citizenship Programand the = Intrepid=20 Fallen Heroes Fund. In addition, Avaya=92s government = solutions team=20 provided an in-kind contribution of the voice and data=20 infrastructure that serves as the foundation of NICoE=92s=20 communications architecture.

New Article=20

Vidyo launches its = Telemedicine=20 Solution VidyoHealth=99 over the public Internet at the ATA = Conference=20 this week; it extends the reach of affordable, quality = health care=20 to Remote Areas

=20

12 May 2010. Vidyo, Inc., has introduced = VidyoHealth=99, an affordable scalable telemedicine = videoconferencing=20 suite that leverages the Internet and other general purpose = IP=20 networks, for a broad range of applications such as = telepsychiatry,=20 home-health and care of the elderly, speech therapy, and = specialist=20 consultations.

By eliminating the need for a dedicated telehealth = network=20 infrastructure, VidyoHealth easily and effectively reduces = costs=20 while enabling doctor-patient and doctor-doctor video = communication=20 and collaboration, regardless of location.

VidyoHealth is a secure, complete solution that delivers=20 telepresence-quality telemedicine applications on PC and Mac = desktops and laptops, HD room systems, medical carts and = consoles.=20 VidyoHealth was demonstrated at the ATA Conference in San = Antonio,=20 Texas this week.

One satisfied user is Jon Linnell, Executive = Director, North=20 Region Health Alliance. He said:
=93Our group is made up = of 20=20 hospitals and one mental health organization, spread out = over 20,000=20 square miles of rural, agricultural country in Minnesota and = North=20 Dakota; travel is near to impossible during stormy winter = months. We=20 needed a high quality telemedicine solution to connect = people in=20 these remote areas. One that didn=92t require = dedicated=20 networks; something that was easy to access and use, and was = affordable. Prior to Vidyo, there was not such a = solution on=20 the market that met those criteria. Vidyo is currently = saving an=20 enormous amount of time and money for a huge number of = people. =20 We have plans to use Vidyo in nursing homes, for = consultations with=20 mental health and wound care specialists, and telepresence = for home=20 health.=94

Another satisfied user is David Dropkin, Clinic = Administrator,=20 Acacia Mental Health Clinic in Milwaukee, Wisconsin. He = said:=20
=93It=92s amazing how easy and affordable it was to get = VidyoHealth=20 up and running. The natural HD quality of the video and = audio is=20 incredible. VidyoHealth enables us to offer mental = health and=20 addiction patients the necessary access to doctors and = treatments=20 that they wouldn=92t otherwise be able to afford. One = hundred=20 percent of our prescribing doctors regularly meet with = Acacia=20 patients via VidyoHealth. To my knowledge, there=92s = no=20 comparable telehealth solution that delivers this high level = of=20 quality and low-cost of implementation.=94

The VidyoHealth System Components are:
VidyoDesktop=99 = software=20 client for Mac, Windows, or Linux
VidyoClick=99-- = optional touch=20 screen, single button operated endpoint for at-home patients =
VidyoPortal=99 -- an Intel x86-based appliance that = provides=20 web-based management services
VidyoRouter=99 -- an Intel = x86-based=20 appliance that provides the software-based multi-point = ports, call=20 processing and routing functionality.
VidyoRoom=99 = systems, with=20 or without HIPAA compliant mobile medical carts =
VidyoGateway=99 is=20 optionally available to enable connectivity between the=20 VidyoConferencing system and legacy H.323 or SIP end=20 points.

All VidyoHealth products use HIPAA = compliant=20 encryption. VidyoHealth examination rooms can be locked = manually or=20 automatically and opened only by the owners of the rooms. = When a=20 patient is in a virtual room, anyone who wants to join the = room can=20 only be admitted by confirmation of the doctor who owns the=20 room. VidyoHealth also supports multiple practices on = the same=20 system, maintaining full privacy from other =93tenants=94 on = the system=20 via simple administrative rules.

The VidyoHealth suite is available today and includes all = the=20 features needed to deploy VidyoConferencing for telehealth = providers=20 at a cost starting at $17,000 for a complete solution that = can=20 support up to 25 users.

Ofer Shapiro, Vidyo CEO and co-founder, said: = =93VidyoHealth uses=20 the Internet and other non-QoS networks to deliver=20 telepresence-quality, low-latency, natural communications. = Our=20 customers are amazed and relieved that they can finally = expand the=20 reach and the types of services they can offer patients,=20 practitioners, clinics and hospitals, far beyond dedicated = networks=20 =96 all at a fraction of the cost of other = solutions.=94

New Article=20

Marvell intends to drive = a=20 Telehealth Revolution with the launch of its Moby MED tablet = platform a reference design at $100 for an always-on medical = Tablet=20 offering 1080p full-HD, 3D capabilities, and full Flash = Internet=20

17 May 2010. Marvell a worldwide leader = in=20 integrated silicon solutions, has announced a bold new = healthcare=20 initiative. Marvell's Moby MED tablet promises to give = consumers=20 much greater command over their own healthcare and proactive = wellness information and decisions.

The Moby MED tablet platform is an always-on, high = performance=20 multimedia reference design featuring live, real-time = content, 1080p=20 full-HD, 3D capabilities, and full Flash Internet. Marvell's = Moby=20 MED tablet platform is designed to allow physicians to = consult with=20 patients remotely in real-time, allow consumers to manage = their own=20 health histories in a highly-secure, encrypted environment, = make it=20 possible to send and read high-resolution diagnostic = imagery, and=20 give consumers access to online medical information in a=20 light-weight, long-running device.

Launch of the Moby MED tablet platform comes just weeks = after=20 Marvell announced its breakthrough reference design for a = $99 Moby=20 tablet aimed at powering affordable mobile tablets for the = world's=20 two billion students. The high performance, low cost = reference=20 design concept has rapidly captured worldwide interest from=20 publishers, educators and governments looking to replace = today's=20 outdated and expensive printed textbooks.

"I believe the Marvell Moby MED tablet platform will = empower=20 patients to take proactive control of their healthcare, and = will=20 enable doctors to save more lives. ... I believe the = Moby MED=20 solution could ignite a telehealth revolution in America," = said=20 Weili Dai, Marvell's Co-founder and Vice President and = General=20 Manager of Marvell Semiconductor's Consumer and Computing = Business=20 Unit.

The Moby MED tablet platform provides everything needed = in a=20 mobile medical tablet - from keeping track of blood pressure = rates,=20 glucose levels and other vital data to serving as a virtual = medical=20 station in remote parts of the world. With the Moby MED, = doctors can=20 once again make house calls--without leaving the office--and = provide=20 a much higher, more personalized quality of care.

Marvell's Moby MED tablet platform will also help deliver = on a US=20 "telehealth" strategy as recently defined in the Federal=20 Communications Commission's national broadband plan. The = FCC's=20 national broadband strategy contains a 25-page chapter on=20 telehealth, and calls upon the Department of Health and = Human=20 Services to make "e-care" projects a top priority. As part = of the=20 plan, clinics, hospitals and doctors' offices will be = encouraged to=20 put health records into a secure database that can be = remotely=20 accessed by patients and their authorized care givers. In = addition=20 to saving lives, video consultation and other telehealth = techniques=20 can save money by giving facilities remote access to = world-class=20 specialists.

Specifically designed for healthcare, the Marvell Moby = MED tablet=20 platform drives development of high-performance low-power = medical=20 tablets with a built-in camera for live video conferencing = and=20 multiple simultaneous liquid crystal display (LCD) or = electronic=20 paper display (EPD) viewing screens for convenient viewing = of=20 information.

Powered by a high-performance, highly scalable, and = low-power=20 Marvell=AE ARMADA(tm) 600 series of application processors, = the Moby=20 MED tablet platform features gigahertz processor speed, = 1080p=20 full-HD encode and decode, intelligent power management,=20 power-efficient Wi-Fi/Bluetooth/FM/GPS connectivity, 3D = graphics=20 capability and support for multiple software standards = including=20 full Adobe Flash, Android(TM) and Windows Mobile.

Optional platform features include Marvell's leading = storage and=20 wireless solutions such as embedded MMC, which is a handheld = device=20 optimized SSD-type technology, and Marvell Mobile Hotspot = which=20 allows Wi-Fi access that supports up to eight concurrent = users=20 connected to the Internet via a cellular broadband=20 connection.

New Article=20

Polycom has named Andrew = Miller=20 president and chief executive officer; Andy Miller succeeds = Robert=20 Hagerty who grew Polycom revenues from $37M to $1.1B over = his 13=20 year tenure as CEO

=20

10 May 2010. Polycom Board of = Directors=20 has named Andrew Miller president and chief executive = officer. Andy=20 Miller succeeds Robert Hagerty, who will step down as CEO,=20 president, and chairman and is resigning from the = Board. To=20 facilitate a smooth transition, Mr. Hagerty will serve as an = advisor=20 to Andy Miller and the Board.

David DeWalt, currently Polycom's lead independent = director, will=20 assume the role of chairman of the Board of Directors. = He=20 said: =93I want to thank Bob Hagerty for growing Polycom = from $37M to=20 $1.1B over his 13 year tenure and for recruiting Andy to the = Company, enabling this seamless succession."

Andy Miller joined Polycom in 2009 as executive vice = president of=20 Global Field Operations. Mr. Miller has a 28-year proven = track=20 record in the video and networking industries. During his 11 = years=20 at Cisco, he held several senior leadership roles in Sales,=20 Marketing, and Services. As CEO of Tandberg, another = leading=20 video solutions provider, he led the Company through a = period of=20 significant revenue and profit growth.

"Andy Miller has been transformative in leading Polycom's = shift=20 to a more customer-centric execution model, which has = already=20 resulted in significant growth for the Company," said David = DeWalt,=20 Polycom chairman of the Board of Directors.

Andy Miller received his BS in Business Administration = from the=20 University of South Carolina. He is on the Board of = Directors=20 for BroadSoft, former chairperson for the Stanford Executive = Education Program, and a former fellow at the Aspen = Institute.

David DeWalt joined the Polycom board of directors in = November=20 2005 and is a technology industry veteran who currently = serves as=20 CEO and president of McAfee, Inc. Previously, Mr. DeWalt = held=20 various management positions at EMC, Oracle, and other = leading=20 software and technology companies.

New Article=20

News from the Channel = and Systems=20 Integrators for the week to 17 May 2010

(1) Scalar Decisions became a new Canadian = channel=20 partner for the Magor TeleCollaboration HDWorkPlace = family of=20 Telepresence products, which seamlessly integrates = advanced=20 collaboration capabilities into a 1080p high definition (HD) = video=20 conferencing experience. Scalar Decisions is an innovative = provider=20 of powerful and practical technology and consulting services = throughout Canada, Scalar Decisions, is = headquartered in=20 Toronto and has offices in Ottawa, Vancouver, Calgary, = Southwestern=20 Ontario

The Magor HDWorkPlace delivers 1080p video and = collaboration and=20 also enables participants to see, control and edit shared = files and=20 documents in real time. So, instead of =93talk now, do = later=94, users=20 conduct working visual collaboration sessions that allow = them to=20 make decisions, get work done and produce results more = quickly.

Paul Kerr, CEO of Scalar Decisions told us: =93We are = pleased to be=20 adding Magor TeleCollaboration to our roster of best of = breed=20 infrastructure solutions. In addition to the cost savings = our=20 customers will receive by reducing travel and the increased=20 productivity they=92ll enjoy, the Magor TeleCollaboration = systems will=20 allow our customers to leverage available bandwidth to close = the=20 =91distance gap=92 between colleagues, customers and = partners.=94

(2) FVC participated in the Med-IT exhibition and = conference in Algiers last week. FVC displayed VoIP = solutions integrated with Digium Asterisk along with Polycom = video=20 conferencing products at the event. FVC provides solutions = for Rich=20 Media as well as Networking and Security Solutions in the = Middle=20 East and North Africa.

Using a customized Polycom High-Definition = Telepresence=20 solution, FVC demonstrated a live videoconferencing = link=20 between its booth and the Algeria Telecom Booth. FVC was = also the=20 technical sponsors of a round table on 12 May 2010, = entitled, =93Green=20 IT, the challenge for the environment.=94

Ronald Hajj, General Manager, FVC Levant, said, = =93Algeria as a=20 region is investing in new technology and we understand that = professionals need to manage their budgets and = communications=20 effectively. We want to show our partners and customers the=20 advantages of Polycom=92s solutions and how they can reduce = travel and=20 budgets while increasing productivity, collaboration and=20 efficiency.=94 FVC also presented a session on = =93Videoconferencing,=20 Future Technology.=94

FVC will participate in in BankTech 2010 = conference=20 to be held in Cairo 25 to 26 May 2010. BankTech = showcases=20 the latest technological products, solutions and services = for the=20 overall financial sector including banking, insurance, = investment,=20 stock market and securities.

FVC won the Best Value Added Distributor of the Year = award at the=20 2010 Channel Middle East Awards. FVC was recognised as the = Best=20 Value Added Distributor in the Middle East for its = contribution to=20 the growth in the region and its commitment to its partners = across=20 Middle East & North Africa.

(3) Video Guidance, the leading visual = communications=20 company in the Upper Midwest, expects to gain from Cisco=92s = acquisition of TANDBERG. =93The telepresence = industry is=20 exploding!=94 said Michael Werch, president of Video = Guidance. =20 =93Video is no longer a niche market. Video is the new = voice=85and=20 it will be everywhere.=94

To accommodate the company=92s anticipated expansion and = growth,=20 Video Guidance next month will move into its new=20 9,000-square-foot corporate headquarters in Bloomington=92s = premier=20 business center, Normandale Lake office Park (8000 = Norman=20 Center Dr.). The new space features numerous suites = and=20 conference rooms that will showcase the latest in = High-Definition=20 video conferencing.

Video Guidance has enjoyed a remarkable partnership with=20 TANDBERG, which has played a major role in our strong sales = and=20 continued growth,=94 Werch told us. Last month, Video = Guidance=20 received TANDBERG=92s =93Top Growth Partner Award,=94 given = to partners=20 who have exceeded 30 per-cent year-over-year growth in = TANDBERG=20 revenue in 2009. And, last year, Video Guidance = received=20 TANDBERG=92s =93Grant Services Partner of the Year=94 honor = for helping=20 organizations create teleconferencing solutions in = telemedicine and=20 distance learning in underserved rural areas.

(4) VisionsConnected, specialist in supplying=20 videoconferencing as a service, has signed a partner = agreement with=20 Cyviz, premium producer of display walls for = collaboration=20 studios. It appoints VisionsConnected as the = exclusive=20 reseller for Cyviz clients in the Benelux. Clients = can view=20 the Cyviz C1 and Cyviz Display Controller and experience a=20 demonstration in the VisionsConnected Centre of Excellence. = The=20 Cyviz C1 has a 3.60 x 1.20 metre screen and is easy to = operate using=20 the Cyviz Display Controller. With the intuitive toolbar and = its=20 drag & drop feature, switching between the various = applications=20 is as easy as one press of a button. The Cyviz C1 is = integrated with=20 the TANDBERG C90 codec for High-definition Telepresence. =

New Article=20

News from Managed = Conferencing=20 Service Providers for the week to 17 May 2010

(1) Glowpoint reported Q1 2010 revenues up 8% on = Q1=20 2009. Joe Laezza, Glowpoint=92s President and = Co-CEO said=20 =93Over the last year, we have seen a 20% increase in = managed=20 conferences, and over 90% increases in = business=96to-business calling=20 using Glowpoint=92s exchange services and cloud-based = infrastructure.=20 This means our customers are using video more, and doing so = beyond=20 their business environments. Today, Glowpoint = supports an=20 average of over 5,000 conferences monthly and in the past 12 = months=20 more than 55,000 business=96to-business calls traversed our=20 infrastructure. Our continued growth is our primary = focus=20 as Glowpoint secures its position in this growing market.=94 =

(2) York Telecom Corporation and Savvis = Inc.=20 will partner to provide a complete Cisco TelePresence = service to=20 enterprise customers. York Telecom will provide the Cisco=20 TelePresence installation, management, maintenance and = Savvis will=20 provide the network components.

The two companies have bundled together a complete = managed Cisco=20 TelePresence service, built around Savvis' world-class = Application=20 Transport Services (ATS). Savvis' ATS provides network = visibility=20 and advanced Quality of Service (QoS) controls optimized for = video=20 and voice applications. In addition to certification for = Cisco=20 TelePresence transport, ATS offers network embedded security = and=20 end-to-end management.

(3) ACT Conferencing, a global provider = of=20 audio, web and video conferencing services, has introduced=20 ACT Service Assurance and created a dedicated, = global=20 Service Assurance team. ACT=92s new global Service = Assurance=20 Team will serve as the dedicated point of contact for ACT = customers.=20 Kelly Kamm has been appointed as the global manager = responsible.

ACT Service Assurance combines ACT=92s vertical industry = expertise,=20 which spans investor relations, finance, medical marketing = and=20 distance learning, with rigorous attention to all customer = touch=20 points.

(4) Videocall with HQ at Camberly UK has = announced that=20 its Telepresence and videoconference service management = environment,=20 Eagle, is helping enterprises enhance the growth of = Telepresence,and unified communications solutions, through=20 integration with Microsoft Office Communicator. The Eagle = platform=20 ensures that users are able to create meetings with any = combination=20 of system, platform and connectivity, with the entire = process=20 automated from booking to billing.

(5) Sonexis Technology, Inc. says that the Oregon = Office=20 of Administrative Hearings (OAH) has chosen to utilize = Sonexis=20 ConferenceManager=99 to support its daily = operations. The OAH=20 has unique requirements for a conferencing solution. The = office=20 holds over 40,000 hearings per year, the majority of which = are=20 conducted via conference call, and each of these sessions = are=20 required to be recorded and stored. In case of an appeal, = the stored=20 recordings could be transcribed and then reviewed by the = court for=20 further ruling. Initially, OAH searched for on-premise = systems as=20 well as hosted solutions, but decided to implement=20 ConferenceManager=99 from Sonexis utilizing their Managed = Service=20 Offering (MSO).

(6) VisionsConnected, a specialist provider of=20 videoconferencing as a service, claims it is the first = European=20 Managed Video Service provider to have achieved a ISO = 9001:2008=20 certificate. This certification follows an external = audit=20 by Lloyds Register of Quality Assurance (LRQA). The branches = of=20 VisionsConnected in the Netherlands, the United Kingdom and = the=20 Middle East and its video application development team have = been=20 certified.

The certification bears testament to the fact that=20 VisionsConnected=92s quality assurance processes and = guidelines meet=20 the internationally accepted standards. The ISO 9001:2008 = standard=20 not only imposes stringent requirements on an = organisation=92s quality=20 policy, but also on the measures they have taken to improve = customer=20 satisfaction.

New Article=20

Telemedicine and Remote = Health=20 Care: News for the week to 17 May 2010

(1) Act fast so as not to miss this opportunity. A = special=20 teleconference on =93Finding and Winning Hidden = Funding=20 Opportunities in the New U.S. Health Reform Act=94 = is being=20 held Thursday, May 20, from 2.00 to 3:30 p.m. U.S. Eastern = Time.

The teleconference will guide listeners through the many = grant=20 possibilities in the legislation, with a unique, Washington=20 insider's perspective on where the money is and how tap it. = The=20 analysis has uncovered many opportunities in the 2500+ page=20 legislation that nonprofits that are not health related can=20 pursue.

The teleconference is sponsored by CD Publications' = grants=20 analysts Ray Sweeney and Frank Klimko, senior editors of = Federal and=20 Foundation Assistance Monitor and Children & Youth = Funding=20 Report. And providing his own authoritative insights is Greg = Erickson, lead grants researcher with Community Health = Funding=20 Report, a widely read and authoritative report on federal = &=20 private funding for public health for over 20 years.

The response for the teleconference has been greater than = anticipated; therefore, a limited number of slots are still=20 available. Register by simply clicking on the = following=20 link:
http://www.cdpublications.com/store/189 =20 Or call toll-free at 800-666-6380.

(2) Polycom made three announcements regarding its work = in=20 telemedicine at the American Telemedicine = Association (ATA)=20 Meeting and Exposition this week at San Antonio, = TX:

(a) The National Intrepid Center of = Excellence=20 and Intrepid Fallen Heroes Fund uses Polycom telemedicine = solutions=20 to treat military service members and veterans with brain = injuries=20 and psychological health issues;

(b)The South Carolina Department of Mental=20 Health uses Polycom=92s telemedicine solutions to = reach=20 patients living in rural areas throughout the state. With = the help=20 of telemedicine, doctors saw a 55 percent drop in the = average stay=20 of patients, savings of more than $100,000 in the first six = months=20 of telepsychiatry, and a direct discharge of 40 percent more = ED=20 mental health patients following telepsychiatry = consultations.

(c) Polycom Global Director of Healthcare Ron = Emerson is=20 named the recipient of the ATA Industry Council Award for = Leadership=20 in the Advancement of Telemedicine for his work in=20 promoting and advocating telemedicine/telehealth and = e-health. Ron=20 Emerson was the Chair of the ATA Industry Advisory Council = from=20 2007-2008. Prior to specializing in telehealth 10 years ago, = Emerson=20 worked in the biomedical field and in nursing, where he = practiced in=20 the Acute Cardio Pulmonary, Emergency Room and ICU=20 environments.

New Article=20

Web Casting and Video = Streaming:=20 News for the week to 17 May 2010

=20

(1) Sony is inspiring a sense of = excitement for=20 the millions of football fans around the world through its = long-term=20 football partnerships as an official sponsor of the UEFA = Champions=20 League until 2012, Official FIFA Partner until 2014 and = global=20 sponsor of the FIFA World Cup=99 in 2010 and 2014.

Sony is streaming an historical FIFA World = Cup=99=20 Collection via Sony BRAVIA Internet Video to BRAVIA=AE = TVs and=20 Blu-ray Disc=99 Players. It includes includes FIFA World = Cups=20 1930-2002 and Top 20 FIFA World Cup Moments. The partnership = with=20 FIFA adds to Sony=92s roster of BRAVIA Internet Video = partners. =20

Sony will start streaming the FIFA = World Cup=99=20 Collection s across Europe via its BRAVIA Internet Video = platform=20 from late May 2010. Owners and prospective owners of a = BRAVIA TV,=20 BRAVIA Home Theatre or Sony Blu-ray player with BRAVIA = Internet=20 Video will be able to enjoy the Top 20 FIFA World Cup = Moments, check=20 out legendary FIFA World Cup stories and anecdotes, watch = one of=20 several FIFA World Cup films or check out the profile of = their=20 favourite classic football player.

BRAVIA Internet Video lets you watch the = programmes you=20 missed on popular =91catch-up=92 TV services, so you can = enjoy=20 full-screen re-runs of your favourite TV shows whenever it = suit=20 you. It also allows access to a whole world of = free,=20 on-demand internet content to explore from sharing websites = such as=20 YouTube =99, Dailymotion=99 and many more. There=92s no need = to hook up=20 your PC or watch on a cramped screen; you can quickly access = new=20 videos and services as they=92re added and stream = full-screen content=20 direct to your TV.

(2) ClearOne has introduced the VIEW=99 platform, = a new=20 line of IP-based HD audio/video distribution and control = network=20 products based on its patented StreamNet=AE = technology.

The VIEW solution provides functionality beyond just A/V=20 distribution- it also provides source control, a graphical = user=20 interface, sensor and relay control and much more- all = without the=20 need for time consuming and complicated programming. By = distributing=20 audio/video over TCP/IP, significant improvements in = scalability,=20 flexibility, performance, functionality and price are = achieved over=20 traditional audio/video distribution methods. The VIEW = solution=20 provides virtual LAN Cloud Matrix Switching=99, allowing any = source to=20 be dynamically routed to any display or audio = zone.

New Article=20

News on Market Metrics, = Industry=20 Reports and Events for the week to 17 May 2010

(1) An InfoComm study released in February 2010 = projects=20 that audiovisual products and services will become a $91 = billion=20 global industry by 2012 compared to a $68 billion a year = industry in=20 2009.

The 2010 InfoComm Global AV Market Definition and = Strategy Study, conducted by Acclaro Growth Partners on = behalf of=20 InfoComm International, is the first worldwide study of its = kind=20 aimed at sizing the commercial AV industry.

The growth of digital signage, videoconferencing, and = command and=20 control facilities resulted in an 8 percent compound annual = growth=20 in demand for AV products and services between 2006 and = 2009. =20 Despite a troubling economic environment in 2009, spending = on AV=20 goods and services did not contract. The study = finds=20 that the audiovisual industry was a $68 billion a year = industry in=20 2009. A compound annual growth rate of 10 percent is = projected=20 for the three-year period from 2009 to 2012.

The fastest growing product categories are displays, AV=20 conferencing equipment, streaming media and webcasting, = wireless=20 connections and software. There is also an increasing = demand=20 for directional and cone speakers in digital signage = applications,=20 designed to create an immersive experience for the = consumer.

The findings of The 2010 InfoComm Global AV Market = Definition and=20 Strategy Study, which include a global overview and = information by=20 regions including North America, Latin America, Europe, = Asia-Pacific=20 and Africa-Middle East, were released at Integrated Systems = Europe=20 (ISE), the largest audiovisual and systems integration = tradeshow in=20 Europe.

The study can be purchased in its entirety or by regional = section=20 at:
www.infocomm.org/store

(2) Aurora Networks, the optical transport solution = provider that=20 aims at delivering cost-effective and optimized platform for = the=20 next generation cable services, came out with a detailed = view on how=20 operators can leverage their existing networks to capture = the=20 business.

A detailed study by Aurora Networks about = the=20 technological strategies cable operators can use to quickly = and cost=20 effectively expand their existing networks to deliver = healthy,=20 affordable and reliable commercial offerings was showcased = by the=20 company at the CableNET Cable Show 2010 in Los = Angeles.=20

The study, a white paper titled =93SMB Service Revolution = Portends=20 Big Gains for Fiber-Equipped Cable Operators=94 also = discussed=20 information and opportunities available for the cable = operators for=20 the growth of their commercial services portfolio.

John Dahlquist, vice president of marketing, Aurora = Networks,=20 said, =93Companies are accessing a sophisticated set of = commercial=20 services, whether it=92s cloud computing, video conferencing = or=20 telepresence. Cable operators also are supporting emerging=20 opportunities such as cell tower backhaul and = telemedicine.=94

=93As cable operators strengthen their commercial = services slate,=20 Aurora Networks is ready to work alongside these companies = as they=20 evolve their networks to support the needs of business = customers big=20 and small,=94 Dahlquist added.

Aurora Networks=92 fiber access solutions can leverage = existing=20 network infrastructure of the cable operators to support = advanced=20 commercial services in areas such as cloud computing; video, = telepresence and teleconferencing, and cell tower backhaul, = the=20 company said.

(3) Frost & Sullivan estimates the World=20 Videoconferencing Endpoint Market=92s revenues of over $1.25 = billion=20 in 2009 and will reach $3.13 billion in 2015.

(4) Gartner also finds revenue from=20 videoconferencing equipment and services grew during the = recession.=20 Gartner forecasts that videoconferencing will generate more = than=20 $8.6 billion in revenue worldwide in 2013, compared with = less than=20 half that amount in 2009.

New Article=20

Videoconferencing = Peripherals and=20 Components: News for the week to to 17 May 2010

(1) Global IP Solutions says it has signed a = video=20 agreement with Cisco Systems, Inc.The agreement = includes=20 platform fees, support and royalties.

Global IP Solutions says LG Electronics = added=20 cutting-edge HD Voice capabilities to its FMC application by = integrating GIPS VoiceEngine=99 Mobile, which includes = advanced=20 acoustic echo cancellation (AEC) technology. Good AEC = implementation=20 is critical to improve quality of voice calls on mobile = devices.

Global IP Solutions has signed a VoiceEngine = Mobile=20 (Android) agreement with Motorola, Inc..The = agreement=20 includes platform fees, support and royalties.

Global IP Solutions customer list already includes: = Nortel,=20 Oracle, Samsung, WebEx, Yahoo!, AOL and other key players in = the=20 VoIP market. The company is headquartered in San Francisco = with=20 offices in Stockholm, Boston and Hong Kong. More information = at http://www.gipscorp.com/

(2) Freescale Semiconductor=92s high-performance MSC8144 = multicore=20 digital signal processor (DSP) has been selected by=20 Radvision for use in its latest High-Definition SCOPIA Elite = 5000=20 Unified Communications Video Infrastructure Multi-site = Conferencing=20 Unit.

The SCOPIA Elite platform utilizes Freescale=92s MSC8144 = DSP to=20 deliver multi-channel 1080p processing, telepresence = connectivity,=20 dynamic resource allocation and individual video layouts per = participant, yielding uncompromised high-definition support. =

Freescale=92s MSC8144 DSP is the = workhorse behind=20 SCOPIA Elite high-definition video compression processing, = enabling=20 it with high channel density, energy efficiency and form = factor=20 advantages. The MSC8144 combines four high-performance 1 GHz = DSP=20 cores based on SC3400 StarCore=99 technology with 10 MB = internal=20 memory and high-speed interconnects such as Serial = RapidIO=AE and=20 Gigabit Ethernet interfaces.

(3) Texas Instruments Incorporated (TI) has = introduced=20 new embedded video camera and video communications = development=20 kits. Each kit is used in its own unique set of=20 applications. Both embedded video development kits offer = interactive=20 HD video communications for improved image quality and = intelligent=20 video encoding. The embedded development kits also provide = up to a 5=20 times reduction in encoding bit rate for improved video = quality and=20 network bandwidth by leveraging Smart Codec Technology on = TI's=20 latest DaVinci video processor - the TMS320DM368.

The embedded USB camera development kit (DM368EUCDK) is = intended=20 for video camera applications that already have a host = processor for=20 video decoding such as set-top boxes, digital signage and = kiosks. It=20 integrates high definition (HD) H.264 encoding at 1080p at = 30 frames=20 per second (fps) and delivers superior video quality.

The embedded communications development kit (DM368ECDK) = is=20 perfectly suited for two-way video communications (encoding = and=20 decoding) up to 720p at 30 fps, including video = conferencing, Web=20 cameras, video blogging and interactive signage=20 applications.

New Article=20

Future Events: Trade = shows,=20 Training Courses and Webinars in Q2, Q3 and Q4 2010 =

Picture - Visitors to the 2010 InfoComm = in Las=20 Vegas can view the latest in digital signage technology at = the=20 Fremont Street Experience. Jason McGraw, senior vice = president=20 of expositions for InfoComm10, told us: =93Audiovisual = technologies=20 are everywhere, so much so that people take it for granted. = It=92s in=20 theatres, in classrooms, at concerts=85 and encompasses = everything=20 from digital signage to 3D to conferencing.=94

Q2 2010

5-11 June 2010 at the Las Vegas = Convention=20 Center in Las Vegas, Nevada, USA
InfoComm 2010 =
About=20 900 exhibitors will showcase A/V technology including: = integrated=20 display, projection, audio, conferencing, lighting and = staging,=20 digital signage and communications system solutions. = InfoComm 2010=20 will also feature new special exhibits addressing = sustainability, 3D=20 technology and camera production. Attendance expected to be = 32,000=20 visiitors.
Additional information is available at: http://www.infocomm.org/

14-18 June 2010 at Jesi, Italy = hosted by=20 IMTC, RADVISION Italy and AE.NET
IMTC SuperOp! = 2010, IMTC=20 premier annual Interoperability Testing event.
During the = event,=20 IMTC members will get together to test various IP Video=20 communications systems and technologies, including=20 Video-Conferencing over SIP and H.323, Packet Switch = Streaming,=20 3G-324M mobile video-conferencing, IMS (VoLTE) and more.

The event is sponsored by Cisco, Polycom, TANDBERG, = Telecom=20 Italia and Vidyo.
Open to all IMTC members, non-members = are=20 welcome to apply until 4 June at http://www.imtc.org/.

14-18 June 2010 at Jesi, Italy = hosted by=20 IMTC, RADVISION Italy and AE.NET
IMTC will hold a = Telepresence=20 Interoperability workshop and kick-off meeting at IMTC = SuperOp!=20 Cisco will release its Telepresence Interoperability = Protocol (TIP)=20 to ensure interoperability between non-Cisco and Cisco = products on 1=20 July 2010. Cisco is preparing to transfer ownership of the = TIP to=20 the International Multimedia Teleconferencing Consortium = (IMTC).=20

21 June 2010 at the Steigenberger Hotel, = Berlin,=20 Germany
(The 20-21 April meeting was cancelled due to the = Iceland=20 volcano disrupting flights)
Wainhouse Research - A = pre-event=20 meeting - The CSP Summit
CSP Summit will focus on the = needs of=20 Collaboration Service Providers
Register or re-register = at http://www.wainhouse.com/berlin2010

22 to 23 June 2010 at the Steigenberger = Hotel in=20 Berlin, Germany
(The 20-21 April meeting was cancelled = due to the=20 Iceland volcano disrupting flights)
Wainhouse Research = sixth=20 annual European conference - the Collaboration Futures = Summit
The=20 Wainhouse Research Summit has become known as the premier = conference=20 and networking opportunity that brings together top = enterprise=20 managers, analysts, and industry experts.
Register or=20 re-register at http://www.wainhouse.com/berlin2010

Q3 2010

8 to 11 July 2010 at the Royal = Armouries, Leeds,=20 West Yorkshire, UK
The 5th International Carers = Conference 2010:=20 =93New Frontiers in Caring=94
Key international speakers = from=20 business, health and technology sectors will consider how to = prevent=20 a worldwide social care crisis in a generation's time. =
Visit=20 their website: http://www.carersuk.org/

28 to 30 September 2010 at the St. = Julien Hotel=20 , Boulder, Colarado, USA
Tele-Presence Forum Expo -=20 Boulder
Tele-Presence Forum 2010 Expo highlights the = rising=20 importance of Tele-Presence to businesses, organizations and = institutions of all sizes. Speakers have been identified = that can=20 address present concerns, ongoing issues and the future = outlook of=20 Tele-Presence. Includes "Telepresence Best Practices" with = Tim=20 Szigeti of the Enterprise Systems Engineering team at = Cisco=20 Systems.
Register at: http://www.telepresenceforum.org/xpo/

Q4 2010

13, 14 & 15 October 2010 at Novotel = London=20 West, London UK
Streaming Media Europe 2010 Conference = &=20 Expo
The conference in Europe to cover technology=20 solutions and business models for online video. =95 = Workshops 13=20 October, =95 Content Delivery Summit 13 October, =95 Online = Video=20 Strategies 14 & 15 October
More at: http://www.streamingmediaglobal.com/europe/index.asp

Copyright 2002-2008 by Videoconferencing = Insight=20 Newsletter, IMP Publications, UK.
For permission to reprint = complete=20 articles free of charge write to: editor@vcinsight.com
Acknowle= dgement=20 of the source is required in all cases.
The website content has = been=20 checked for the correctness to the best of our ability and = understanding.=20 However, We are not liable for any loss or damage to a person or a = third=20 party resulting from usage of contents of this web site.=20