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April Applause:
Managed Services Monthly
We just released the latest Appia Video Communicator software, including the launch of Applause, our on-demand video communication service. Click on the links to learn more.
Stay tuned for an official announcement and your chance to demo the next generation of live video communication!
In This Issue
Did $1,000 Just Walk Out Your Door?
$500 Customer Referral Program
Your Cisco IP phone can display instant help about its buttons and features.
- Press the “i” or “?” button once, then press any button or soft key to learn about that feature
- Or, highlight a feature in the Directories, Settings, or Services menu, then press the “i” or “?” button twice quickly.
Have a question about an item you see on your invoice from Appia? Check out our new list of invoice item definitions.
Instructions for our popular Click-to-Dial from Outlook and Internet faxing services are available online. Just log in to Appia Customer Care and follow the links.
Did $1,000 Just Walk Out Your Door?
That’s exactly what happens every time anyone takes a business trip. According to American Express, the average cost per domestic business trip in North America is $1,002. International trips average $3,452.
So we’re all eager to trim travel whenever possible. “Savvy organizations are making sure that travel not yielding revenue is eliminated or substituted by use of technology,” said Hervé Sedky, vice president of American Express Global Advisory Services.
Appia’s audio, video, and Web collaboration tools are easy to use and extremely cost-effective. The cost of just one domestic business trip would buy:
222 user hours of audio and Web conferencing
- Six callers can meet for an hour for only $27
- That’s enough for six callers to meet one hour each week for 37 weeks!
Or 133 user hours of video conferencing
- Six sites can meet face-to-face for an hour for only $45
- That’s enough for six sites to meet one hour each week for 22 weeks!
These costs don’t even account for the hassles, lost time, lost productivity, and detrimental environmental effects of travel. Every time you use one of Appia’s collaboration tools, the return on your small investment is substantial.
For more information, contact your Appia Partner or your Appia Regional Manager today.
WebHuddle, Appia’s desktop sharing service, is always available at no cost to Appia customers.
Many Web conferencing services can be expensive and complicated to use. WebHuddle is different. All you need is a browser. WebHuddle's Java-based interface enables participants to host or join meetings easily.
Participants in your meeting can view your desktop — and the applications running on it — right at their own computers. If you make changes — say, to a Word or Excel document — they see them right away without having to refresh their screens.
Combined with Appia’s inexpensive, reservationless audio conferencing service, it’s a quick and easy way to share information in real time.
To sign up for a free WebHuddle account, please visit meeting.appiaservices.com.
Disaster recovery features motivate Krieg DeVault to become one of the first law firms in the Indianapolis area to realize the advantages of IP communications.
$500 Customer Referral Program
Do you know a company or organization that would benefit from Appia’s services? Let us know right away. If your referral results in a new customer, you get a $250 VISA gift card and your organization gets $250 off its next monthly Appia invoice!
To qualify, you must send your referral’s name, organization, phone number, and email address to referral@appiaservices.com.
Miss an issue of Managed Services Monthly? Visit our archives anytime. Here are some links to last month’s issue:
Appia Named One of the Top Five Managed Service Providers in the World
In Like a Lion – Good Time to be an Appia Customer
WANCare Proves Its Worth Once Again
Who’s on Your Network?
Dialing Tip: 911
Featured Customer: American SportWorks
To learn more about how Appia's products and services can benefit your organization, please contact your Appia Regional Manager:
Illinois, Wisconsin and Iowa
Frank Beltrano
312-893-6403
frank@appiaservices.com
Illinois and Missouri
Tim Mahan
630-406-6590
tmahan@appiaservices.com
Michigan, Indiana and Ohio
Dan Swain
574-707-7788
dan@appiaservices.com
New York and the Northeast
Odila Rivera
646-825-2137
odila@appiaservices.com
California and All Other Regions
Jason Ulm
317-715-9507
jason@appiaservices.com
