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Summer Studies:
Managed Services Monthly
School is always in session at Appia. Our summer studies included some real-world examples of our services in action. We hope they spark some great new ways for you to simplify and save.
In This Issue
New Customer Case Study Released
Appia Private Network Saves, Secures
Four Things Every Business Should Know About Video Conferencing
TecHints: Phones in Noisy Places
Featured Customer
Managed Services Recap
$500 Customer Referral Program
In the News
Appia on Twitter
Appia Contacts
New Customer Case Study Released
Our latest customer case study features The New York Blower Company (NYB), a leading manufacturer of industrial fans and blowers for over 100 years. Faced with an expensive replacement of its aging phone system, NYB turned to Appia Partner STRYD Technologies with three basic goals in mind:
- Stop having to revamp or replace its phone system every five years
- Control overall costs
- Find a better way to communicate with mobile supervisors on the factory floor
STRYD suggested a hosted VoIP solution from Appia, but New York Blower was skeptical. It had been monitoring VoIP technology for nearly a decade, and had always been unimpressed.
What would it take? See how an unusual demonstration, a sizeable return on investment, and some surprising additional benefits led NYB to implement a custom Appia solution across all three of its facilities in Illinois and Indiana.
Appia Private Network Saves, Secures
With dedicated T-1 connections to Appia, New York Blower enjoys all the benefits of a secure private network for less than it had been paying to use the public Internet.
“We used to have to handle this separately through another provider,” said John Mearns, NYB’s manager of information technology. “The Appia Private Network is much cheaper, and it’s faster, even with phone traffic on it. Our users tell us they have noticed the improvement in performance.
“We like that our business traffic is off the public Internet, and we have redundant connections ready to go in case of any outage. We’re very happy with the Appia Private Network.”
A fully managed, highly secure network that meets the need for availability and speed, and even costs less than using a public network? An Appia Private Network could do the same for you. Talk to your Appia Partner or your Regional Manager for more information.
Four Things Every Business Should Know About Video Conferencing
“The Four Ways to Save Video Conferencing” has been a popular destination on our Web site since its release last month. If you’re curious about video communication for your organization, this quick guide is a great place to start.
Of course, there’s no better teacher than experience, and that is especially true of an interactive tool as powerful as video. You can always self-schedule a live demo of our Applause service at www.applausevideo.com, or contact Mike Pfannenstiel at 877-277-4297, ext. 174.
TecHints: Phones in Noisy Places
In busy workshops and warehouses, it can be hard to hear a phone ring. Luckily, there are a lot of products on the market that can help to overcome a noisy environment.
External amplified phone ringers start at under $20. Many can be mounted on a wall and include a flashing light that signals a call. A Cisco Analog Telephone Adapter (ATA) can connect any of these devices to an IP phone.
For help with any of your unique needs, just contact your Appia Partner or your Regional Manager.
Based in Philadelphia, Unique Industries is a leading manufacturer and distributor of a wide selection of party merchandise and popular licenses.
Unique utilizes Appia's WANCare network monitoring service to ensure that its network is operating at peak efficiency. See how a network slowdown demonstrates the value of remote network monitoring.
Miss an issue of Managed Services Monthly? Visit our archives anytime. Here are some links to last month’s issue:
SONY Video Conferencing Packages from RiverPark
The Four Ways to Save Video Conferencing
Phone Contract? No Problem with Appia's IP-PBX
Featured Customer: Sturgis Hospital
$500 Customer Referral Program
Appia Customers: Do you know a company or organization that would benefit from Appia’s services? Let us know right away. If your referral results in a new customer, you get a $250 VISA gift card and your organization gets $250 off its next monthly Appia invoice!
To qualify, you must send your referral’s name, organization, phone number, and email address to referral@appiaservices.com.
Appia Expands to Houston and Philadelphia, Seeks Partners
Appia Named to the Inc. 5000 for the Third Straight Year
The Four Ways to Save Video Conferencing
Don’t Let Phone Contracts Delay VoIP Benefits
Twitter users can check us out @AppiaServices. We post the latest Appia news and keep track of a few things we find interesting. If you're out there, let us know, and we'll keep track of you too!
To learn more about how Appia's products and services can benefit your organization, please contact your Appia Regional Manager:
Illinois, Wisconsin and Iowa
Frank Beltrano
312-893-6403
frank@appiaservices.com
Illinois and Missouri
Tim Mahan
630-406-6590
tmahan@appiaservices.com
Michigan, Indiana and Ohio
Dan Swain
574-707-7788
dan@appiaservices.com
New York and the Northeast
Odila Rivera
646-825-2137
odila@appiaservices.com
California and All Other Regions
Jason Ulm
317-715-9507
jason@appiaservices.com
