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Managed Services Monthly
Stay informed about new products and services, customer case studies, and helpful user tips with Managed Services Monthly - Appia’s monthly newsletter.
Start out 2008 right with LANCare PC and Server Support
Using LANCare minimizes the downtime and maximizes the performance of your PCs and servers. LANCare updates patches and upgrades, defragments, runs adware and spyware applications, among other things – all automatically.
We are offering a free LAN assessment (a $500 value) for the month of January to introduce you to LANCare. What’s more, if you like the service, your first month’s service is absolutely free!
Does Your Help Desk need Help?
Our help desk services take over when the business day ends. We can also serve as a back-up resource for periods of heavy call volume during normal business hours. We can act as a triage service, answering calls using your company’s name and a predetermined script. We then document the user’s issue, create a trouble ticket, and contact your on-call staff; or we can take the service a step further, and manage user problems to resolution. This option gives you the peace of mind that your users are taken care of, while minimizing the cost of calling employees to duty after hours.
Contact your Appia regional manager for more details.
Customer Profile
Find out how Appia helped this customer overcome a severe connectivity problem.
Appia Regional Managers
To learn more about Appia’s products and services, and how they can benefit your organization, please contact the Appia Regional Manager for your area:
Michigan and Northern Indiana
Dan Swain
574-707-7788
dan(at)appiaservices.com
Illinois and Wisconsin
Andy Ulrich
877-277-4297, extension 146
andy(at)appiaservices.com
Central Indiana,Ohio and the Northeast
Steve Battiato
317-806-2170
steve(at)appiaservices.com
New York and California
Jason Ulm
317-715-9507
jason(at)appiaservices.com
If there’s a topic you’d like us to address in future newsletters, please let us know by emailing kminick(at)appiaservices.com.
