User Tip
Speak clearly when leaving a message. Enunciate and speak slowly so that the recipient does not have to replay your message.
Always leave your number. Also, be sure to say it slowly enough, and even repeat it, so that the person you’re calling has a chance to write it down.
Include the reason for your call. That way, the person will be able to call you with an answer, not leave you a return voicemail asking why you called.
Don’t leave multiple voicemails. This just adds to voicemail overload. If you need a return call right away, say so in your first message. If it’s an emergency, contact the next person on your list. | ||
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Managed Services Monthly
Take Control of your Email
Spam means lost bandwidth and lost productivity. Spam can also pose a serious risk to your network. A study by the University of Maryland shows that 14% of employees open spam emails, even though they know that spam can carry viruses, worms, and more.
For most organizations, outsourcing spam management is a better approach than investing in, and continually updating, hardware and software.
Appia’s managed email service virtually eliminates spam. The service, called SpamManager, enables users to control the email they receive. Through an easy-to-use Web interface, users can block malicious messages; create white lists and black lists of email addresses and domains, and more. Since quarantined messages are stored on SpamManager servers, viruses and other malware have no chance to cause damage to your network.
“Spam and other malicious email can be extremely disruptive, and spammers are constantly inventing new ways to flood our inboxes,” said Victor von Schlegell, Appia’s president. “SpamManager provides a much-needed solution to this problem by enabling companies and organizations to make an immediate and permanent reduction in unwanted, potentially damaging email.”
Outsourcing PC and Server Management Saves Times and Money
PCs and servers are getting more expensive for small and mid-sized companies and organizations to manage themselves. But the cost of not maintaining these devices – in downtime and service calls – is high.
Outsourcing is a practical, cost-effective solution. Appia’s LANCare service takes over the day-to-day maintenance of desktops and servers, freeing your IT staff to focus on more mission-critical projects.
Customer Profile
A regional natural gas utility with operations in several states harnesses the benefits of IP communications.
Appia Contacts
To learn more about Appia’s products and services and how they can benefit your organization, please contact the Appia Regional Manager for your area.
Michigan and Northern Indiana
Dan Swain
574-707-7788
dan(at)appiaservices.com
Illinois and Wisconsin
Andy Ulrich
877-277-4297, extension 146
andy(at)appiaservices.com
Central Indiana, Ohio, and the Northeast
Steve Battiato
317-806-2170
steve(at)appiaservices.com
New York and California
Jason Ulm
317-715-9507
jason(at)appiaservices.com
If there’s a topic you’d like us to address in future newsletters, or would just like to give us your feedback, please email kminick(at)appiaservices.com.
