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News
eNewsletter June 2008
 

User Tip

 

Did you know you can forward calls to your IP phone to an external number, such as your mobile phone?

 

1. Press the CFwdAll soft key. You will hear two beeps.

 

2. Enter the number to which you want to forward all of your calls. Enter the number exactly as you would if you were placing a call to that number. An animated phone icon flashes in the upper-right corner of your LCD screen.

 

3. To cancel call forwarding, press the CFwdAll soft key.

 
 

Managed Services Monthly

 

New Fax to Email/Email to Fax Service

 

Appia has just released a new service, which allows you to send and receive faxes from your desktop, using your Outlook client. Saves time, paper, and fax machine supplies!

 

Two versions of aFax are available:

  • aFax – 750 pages per month of inbound or outbound faxes for $12.50 per month
  • aFax Pro – 1,500 in- or outbound pages per month for $22.50

Both plans have a one-time set up charge of $15 and additional pages are 10 cents each.

 

VoIP Security

 

Appia has made available a white paper on VoIP Security. “VoIP security is not yet a major problem, but if the history of the Internet is any guide, it will be,” said Victor von Schlegell, Appia’s president and the paper’s author.

“The purpose of the paper is to provide a brief, high-level, non-technical overview of the challenges of VoIP security. Our goal is to inform owners and managers so that they can ensure that their organizations are prepared when VoIP security becomes an issue,” continued von Schlegell.

To download the white paper, see: www.appiaservices.com/pages/white-papers/
.

 

Free Web Conferencing

 

Web meetings are a popular way to share information without the time and expense of traveling. Unfortunately, Web conferencing services such as WebEx and Go to Meeting can be expensive and complicated to use.

 

WebHuddle from Appia is different. All you need is a browser. WebHuddle’s Java-based interface enables participants to host or join meetings easily.

 

WebHuddle is a desktop sharing service. Participants in your meeting can view your desktop right at their own computers. If you make changes to a Word or Excel document, they see them right away without having to refresh their screens. And best of all, WebHuddle is free to Appia customers!

 

To sign up for a free WebHuddle account, please visit http://meeting.appiaservices.com.


Appia Contacts

 

To learn more about Appia’s products and services, and how they can benefit your organization, please contact your Appia Regional Manager.

 

Illinois, Wisconsin, and Iowa
Frank Beltrano
877-277-4297
frank(at)appiaservices.com

 

Michigan and Northern Indiana
Dan Swain
574-707-7788
dan(at)appiaservices.com

 

Central Indiana and Ohio
Steve Battiato
317-806-2170
steve(at)appiaservices.com

 

Boston and the Northeast
Rich Pellichero
508-570-4958
rpellichero(at)appiaservices.com

 

New York and California
Jason Ulm
317-715-9507
jason(at)appiaservices.com