Managed Services Monthly

Get $500 With Appia’s New Customer Referral Program

Your organization will receive $250 off its monthly Appia invoice and you will receive a $250 VISA gift card when an organization you refer joins the Appia customer family.

Perhaps you know someone who works for a company or organization that:

• Is moving, or opening a new location
• Would like to save money with free calling between locations
  
• Wants to consolidate their voice, data, and video services into one network with one vendor to manage
  
• Has an overworked IT staff who would benefit from outsourcing day-to-day upkeep
  

Making a referral is easy. Just send an email to referral(at)appiaservices.com. Please provide the referrer’s name, organization, phone number, and email address.

Area Code Scam

An email has been circulating for some years regarding calls to area code 809 and others.

The email warns that you will receive a message asking you to call a number in the 809 area code. You make the call, and when you get your bill you will have tens of thousands of dollars in legitimate international call charges.

This scam is real, but:

• Most phone numbers in the Caribbean are legitimate phone numbers, not part of a scam
• A victim might be taken for $25 or $100 dollars, but not for the vast amounts cited in the warning
  
• This scam is rare, and most Americans never encounter it.
  

Read the complete scoop on Snopes.com.

Protect your network

Networks are not only made up devices, of course, but they are also made up of people. Users download programs they should not download; open email that contains worms and viruses, and hackers get into servers to which they should not have access.

Typically, network security comprises separate hardware and software products that address different points of vulnerability. This “point-product” approach is costly, frustrating to manage, and does not allow for individual user access requirements.

AppiaSecure takes a whole new approach. This patent-pending solution uses digital certificates to control both internal and external access to the network. When users log in, AppiaSecure checks whether operating system patches and anti-virus definitions are up to date. It also verifies that the applications users have installed on their PCs are allowed on the network.

User accounts and certificate settings are managed through AppiaSecure’s Web-based interface. The solution’s secure portal allows IT executives to establish access levels for network administrators, who then set the policies for individual users.

Once logged in, AppiaSecure controls the user’s access to email, the Internet, internal servers, and more, based on the permissions that network administrators set. It also limits access by users outside the network and records intrusion attempts.

We designed AppiaSecure with the small to mid-sized organization in mind; they have small IT staffs, who are already overburdened with other responsibilities. AppiaSecure gives them the tools they need to keep their networks secure at a low cost and with relatively little administration.

Read our white paper Permissions-Based Network Security for a more in-depth examination of network security. Click here to see a video on how AppiaSecure works.

Contact your Appia Regional Manager or email info(at)appiaservices.com.

Customer Profile

"If we have one specialist who's very good at something, we can staff that person in one location to serve five different markets," says Glen Corkill, president and chief executive officer of Source North America. "It allows us to maintain our presence as a local business, but also have all the power and advantages of a national operation."

SourceNA now has a truly unified, interconnected workforce, with every employee just four digits away from every other employee. Phone representatives can route requests and questions across the country, and ensure that customers are rapidly connected with the specialists and services they need.

Read the complete case study here.

View the video case study here.

Appia Communications Welcomes New Regional Manager for Illinois, Wisconsin and Iowa

Frank Beltrano recently joined Appia as Regional Manager. Frank will be based in Appia’s Illinois office and will oversee sales efforts in Illinois, Wisconsin and Iowa.

Frank has been in the telecom and Internet industry for 25 years. He has experience in R&D, product marketing and management, and sales. He has worked for Lucent Technologies, Dynavar Networking, and Covad Communications.

Frank holds M.B.A. and M.I.S. degrees from Aurora University. He also has a B.S. degree in Economics from University of Wisconsin – Platteville and several certificates in digital networking, IT security, and IT auditing from Waubonsee Community College and the Computer Institute.

Go Green!

Have faxes delivered to your email inbox. Print only the documents you need, saving money on paper and toner, while helping the environment.

To learn more about Appia’s products and services, and how they can benefit your organization, please contact your Appia Regional Manager.

Illinois, Wisconsin, and Iowa
Frank Beltrano
877-277-4297
frank(at)appiaservices.com

Michigan and Northern Indiana
Dan Swain
574-707-7788
dan(at)appiaservices.com

Central Indiana and Ohio
Steve Battiato
317-806-2170
steve(at)appiaservices.com

Boston and the Northeast
Rich Pellichero
508-570-4958
rpellichero(at)appiaservices.com

New York and California
Jason Ulm
317-715-9507
jason(at)appiaservices.com