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Stuff Your Stocking with $500:
Managed Services Monthly
Words can’t express the gratitude we have for our customers. But we are honored by the trust you place in us every day, and we promise to keep earning it. Wishing you and yours a safe and happy holiday season and a prosperous 2009,
The Appia Team
Let Your Phone Do the Walking:
Dial Out from Outlook
Did you know that your IP phone can dial contacts straight from Outlook with just a couple clicks of your mouse? Once enabled, it works like this:
- Open your “Contacts” list in Outlook
- Right-click on the contact you want to call and select “Call Contact” from the pop-up menu
- Click “Start Call.” Your IP phone will go right to speakerphone and dial the number for you.
Log in to the Customer Care section for instructions on how to set it up. Contact Appia Customer Service at 877-277-4297 or support@appiaservices.com if you have any questions. If you use Outlook as much as we do, you may never dial another number again...
Calling All Receptionists...
We’ve developed a new call-park feature you may find useful.
When a parked call goes unanswered, it rings back after two minutes. This can be embarrassing; you might answer as if it were a new call, without acknowledging that the caller has already been on hold.
With this new feature, we can now ring the call back to a designated park line on an IP phone, complete with caller ID. Or we can send the caller directly to a specified auto-attendant greeting with further options.
We can do this for any IP phone with an open line, whether it’s at reception, on a shop floor, or for any user who needs to park calls.
Contact Appia Customer Service at 877-277-4297 or support@appiaservices.com to set it up.
Featured Customer
A manufacturing company with multiple locations uses Appia's network monitoring and network device support services to diagnose and repair a network outage.
Stuff Your Stocking with $500
A holiday bonus came early to those who have already reaped the rewards of our customer referral program. Congratulations!
Do you know a company or organization that would benefit from Appia’s services? Let us know right away. If your referral results in a new customer, you get a $250 VISA gift card and your organization gets $250 off its next monthly Appia invoice.
To qualify, you must send your referral’s name, organization, phone number, and email address to referral@appiaservices.com.
Appia Regional Managers
Illinois, Wisconsin and Iowa
Frank Beltrano
312-893-6403
Illinois and Missouri
Tim Mahan
630-406-6590
Michigan, Indiana and Ohio
Dan Swain
574-707-7788
Boston, New York and the Northeast
Rich Pellichero
508-570-4958
New York, California, and All Other Regions
Jason Ulm
317-715-9507
